Frequently asked questions
This is a tricky one when it comes to colour, as it all depends on the existing hair colour and previous hair history as well as the clients desired result. We have made the pricelist as simple as possible, and each service needs to be added together for example: root touch up + cut and finish = total cost.
If you are unsure we are more than happy to help as much as we can over the phone with one of the reception team, but we recommend a full consultation with one of our stylists to give you the exact quote, if you are unsure what you need to achieve your desired result.
We always discuss this with our clients when we first meet you, as we take maintenance levels into consideration when choosing you the perfect style. But here is a good guideline.
- Shorter haircuts 4-6 weeks
- Long hair cuts 6-8 weeks
- Root touch ups 4-8 weeks
- Highlights 6-8 weeks
- Balayage refresh 6-8 weeks
- Full balayage 3 – 6 months
- Lived in balayage 6-9 months
- Extension and weave maintenance 6-8 weeks
Please note it varies depending on hair colour, style, texture, and amount of grey coverage required.
Without getting too scientific, the structure of your hair is held together by disulphide bonds. When we do any chemical or heat service to our hair, we break these bonds. This ultimately prevents our colours developing properly, stops our hair styling properly and eventually causes breakage. Olaplex holds these bonds together during the chemical process and repairs bonds that have been previously broken. This results in longer lasting colours and much better results without damaging the hair, leaving you with strong shiny hair from root to tip.
We recommend if you are lightening your hair in any way that you have Olaplex within your colour, it is not always necessary, and our stylists are trained to recognize when it is or isn’t needed. If your hair is in relatively good condition another treatment would possibly suit you better.
K18 is a revolutionary treatment that instantly reverses damage in 4 minutes, it prevents breakage, heals split ends, and reverses damage from dry styling, straightening and chemical services. It is our favourite treatment to use in the salon and we recommend it to all clients who feel their hair is in bad condition.
How do I book an appointment?
Some appointments can be booked online following the link below. Alternatively you can call the salon on 01274 562110 or follow the link to our Facebook and Instagram pages to send us a message.
Don’t worry, In the unlikely event that you are not happy with your hair or service please give us a call as soon as possible and we will endeavour to put things right. It is our wish that every client is fully satisfied and happy with their hair, so do not hesitate to get in touch.
Please note if you have visited a self-employed stylist, it is their responsibility to deal with any dissatisfaction. We will be able to put you in touch with them if you do not have their contact details.
